Services built for companies of 20 to 400 people
Six defined engagements, fixed fees, and a written scope before anything begins. Most clients start with an operations review and buy the rest only if it earns its place.
Where to start
If you are not sure which of these you need, you probably need the first one. It exists precisely to answer that question.
Operations review
A two-week diagnostic of how work actually moves through your company. We walk the floor, time the critical paths, interview across levels, pull twelve months of data, and hand you a ranked list of changes with effort and payback attached to each line.
- Two days on site, including second shift where relevant
- Six to ten structured interviews, confidential by default
- Throughput, labor, scheduling and cost-to-serve analysis
- Written diagnostic within ten business days plus a two-hour readout
Typical fee: $6,500 – $14,000 fixed, single site under 120 employees.
Duration: two to three weeks end to end.
Best when…
Margins are drifting and nobody can say exactly why; you are considering a large capital purchase and want to be sure the constraint is really the machine; or a new general manager needs an independent read of the operation in their first ninety days.
You receive
A 12–18 page diagnostic, a one-page ranked action list, the underlying data workbook, and a recorded readout you can replay for people who could not attend.
Best when…
One flow carries most of your revenue and everyone knows it is the problem — order-to-ship, quote-to-order, intake-to-billing — but previous attempts to fix it did not survive contact with a busy week.
You receive
Current- and future-state maps, written standard work for each step, a measurement plan, and four weeks of on-site coaching while the new way beds in.
Process improvement
We take one flow and rebuild it with the people who run it. Mapping is the easy part; the work is agreeing on the new standard, training to it, and staying long enough that the old habits stop coming back.
- Value-stream mapping with the actual operators, not proxies
- Cycle-time and changeover reduction targets set with the team
- Standard work written in plain language and posted where the work happens
- A 30/60/90 check-in schedule after handover
Typical fee: $12,000 – $30,000 depending on flow complexity.
Duration: six to ten weeks.
Reporting & dashboards
Most companies our size do not have a data problem, they have a definitions problem. Three people calculate on-time delivery three different ways and the argument replaces the decision. We settle the definitions, then build the one page everyone reads.
- KPI definitions agreed and documented, signed off by leadership
- Built in what you already own — Excel, Power BI, your ERP's own reporting
- A weekly one-page operating review, plus a monthly board version
- Training so your own people can extend it without us
Typical fee: $7,500 – $18,000.
Duration: four to eight weeks.
What ends up on the page
Sales and backlog, throughput against plan, labor hours and overtime, on-time delivery, quality escapes, inventory turns, and a cash line. Nine numbers, one page, same time every week. Anything else lives one click deeper.
Session outline
1. The supervisor's real job · 2. Running a five-minute huddle · 3. Delegation without abdication · 4. Difficult conversations, practiced out loud · 5. Scheduling and absence · 6. Coaching your own replacement.
Format
Six 90-minute sessions on your site, groups of four to eight, scheduled around shift changes. Homework between sessions is real work, not exercises.
Supervisor development
The most common failure in a growing company is a technically excellent person promoted into a people job with no preparation. This program is the practical minimum: how to run a shift, hold a standard, and have the conversation you have been avoiding for three weeks.
- Delivered on site, around your shift pattern
- Plain English, no personality inventories
- Each participant leaves with a written 90-day plan
- Optional individual coaching for newly promoted managers
Typical fee: $5,400 per cohort of up to eight.
Duration: six weeks.
Inventory & purchasing
Cash sitting on a shelf is the easiest money we ever find, and the hardest for an owner to see, because every item on that shelf was bought for a reason that made sense at the time.
- ABC classification and slow-mover disposition plan
- Min/max and reorder points set from real consumption, not memory
- Vendor consolidation and terms renegotiation support
- A cycle-count routine your warehouse lead can run in 20 minutes a day
Typical fee: $9,000 – $22,000.
Duration: five to nine weeks.
Typical finding
Between 12% and 30% of inventory value in a company that has never done this exercise has not moved in eighteen months. Releasing even half of it usually funds the engagement several times over — and the reorder discipline is what stops it coming back.
Uncomfortable questions we ask
If the owner were unavailable for six weeks, what stops? Who signs? Who knows the bank? Which customer relationship exists in one person's phone? Which machine has one person who can set it up?
You receive
A role and authority map, a cross-training matrix with target dates, documented critical procedures, and a written continuity plan reviewed with your attorney and accountant.
Continuity & succession
This is the engagement owners postpone for a decade and then need in a fortnight. It is not estate planning and it is not a valuation — it is the operational half: making sure the company can run for ninety days without any single person.
- Key-person risk assessment across every function
- Cross-training plan with named owners and dates
- Critical procedures documented and tested
- Coordination with your existing legal and financial advisors
Typical fee: $8,000 – $20,000.
Duration: eight to twelve weeks.
How we price, and why we publish it
Fixed, not hourly
Every engagement is quoted as a single figure covering scope, travel within our service area, and the written deliverable. If it takes us longer than planned, that is our risk.
Written before we start
Scope, price, dates, named consultant and deliverables in one document. No change is billed unless you sign for it.
No commissions, ever
We accept nothing from software vendors, equipment suppliers or lenders. Our only revenue is client fees, which is the entire point.
Ranges shown on this page are typical for single-site companies in our service area and are indicative, not an offer. Your written quotation is the binding figure.
Let's look at the numbers together
A first conversation costs nothing and takes about thirty minutes. Bring one problem that keeps resurfacing — a late shipment, a bottleneck, a report nobody trusts — and we'll tell you honestly whether we can help and roughly what it would take.